Mobilly e-charging
How to pay for charging with SMS via phone invoice?
Payment for charging with SMS is available at E-mobi stations only. In order to start charging: 1. Prepare your car for charging 2. Send an SMS message to 1859 with text: MSTART nozzle code* (Example: MSTART 0993E) 3. When a reply is received, follow the instructions at the charging station 4. Select on the screen of the charging station, which connector you will use 5. Place the connector in the charging socket 6. Wait for approval to start charging To stop the charging: 1. Send the text to 1859: STOP 2. When you receive a reply, disconnect the nozzle of the connector from the car and place it in the place provided for such. *SMS codes are specified on the Charging stations, the mobile application and in the Portal. Payment by SMS is possible only with a Latvian phone number.
How to pay for charging with the Mobilly application?
1. Prepare your car for charging. 2. Supplement the Mobilly account from the attached bank card, with Google Pay or Apple Pay. 3. Scan the QR code available in the charging station, or in the Mobilly application, open the CAR section and select the necessary station. 4. Select the connector, press START CHARGING and follow the instructions in the charging station. At certain stations, it is necessary to attach the connector to the car first and then activate the charging. 5. When charging is complete, press STOP in the app and remove the connector.
What is Mobilly e-charging?
Mobilly e-charging is a service that provides the possibility to pay for electric car charging by using the Mobilly application. Mobilly cooperates with all the biggest charging networks and currently, it is possible to conveniently pay with the Mobilly application for electric car charging services in more than 1257 charging stations – 696 in Latvia, 350 in Lithuania and 211 stations in Estonia! More than 2,963 charging plugs or connectors are available for charging at these stations. Enefit, Eleport, “e-mobi” CSDD network stations, Ignitis ON, Virši, Energolukss, Elektrum Drive and other charging stations offered by public and private partners are available on the application, providing a wide charging network throughout the Baltics. Before using the charging station, the customer must familiarise themselves with the terms of use of the service provider of the respective station.
How to find charging stations?
Scan the Mobilly QR code located on the charging station or open the CAR section in the Mobilly app and if your device is GPS enabled, it will display nearby charging stations. The required station can also be found on the general list of charging stations.
How much does Mobilly e-charging cost?
Charging price depends on the charging station service provider. You can see the charging prices of each station on the Mobilly application. Payment is made from the Mobilly account. Before the commencement of charging, please, check whether you have sufficient funds in the Mobilly account. If the Mobilly account runs out of money during the charging process, charging will be stopped and payment will be made for the active charging period. You can become acquainted with the CSDD charging network here.
What is the Mobilly charging card?
The Mobilly charging card is a solution for companies that want to pay for EV charging using an RFID card. It is currently available only to legal entities. To obtain it, you must sign a contract with Mobilly and fill out an application form. If your company already has a contract with Mobilly, just fill out the application form and we will contact you shortly!
What is the Mobilly charging key fob?
The Mobilly charging key fob is a solution for companies that prefer to pay for EV charging using RFID technology instead of a mobile app. The key fob can be easily attached to car keys, ensuring it is always at hand and provides convenient access to charging. It is currently available only to legal entities. To obtain it, you must sign a contract with Mobilly and fill out an application form. If your company already has a signed contract, simply complete the application form and we’ll get in touch with you shortly!
Is there a difference between the key fob and the card?
The only difference is the appearance – the card can be conveniently kept in a wallet, while the key fob can be attached to car keys, ensuring you always have a payment solution for EV charging with you.
How to obtain a charging card or key fob for a company?
If your company already has a signed contract with Mobilly, simply fill out the application form; otherwise, please sign a contract first and then complete the form.
Can I apply for multiple charging cards or key fobs?
Yes, you can apply for multiple cards or key fobs. Please enter the required quantity in the application form.
Which charging networks accept payments with the charging card or key fob?
The card or key fob can be used within the following charging networks in Latvia: Eleport, Enefit, E-mobi (CSDD), Elektrum Drive, Ignitis ON, Fiqsy, Energolukss, and Ekstracom.
Does the card or key fob have an expiration date?
No, the card or key fob does not have an expiration date.
What should I do if I lose my card or key-fob?
If you lose your card or key-fob, please contact us by calling 1859.
How do I receive the invoice for electric vehicle charging?
A single consolidated invoice is issued for all charging sessions within the relevant period. A company representative will receive it via email or can access it in the My Mobilly section, along with convenient charging reports.
Is the charging fee the same regardless of the payment method?
Yes, the charging fee is the same across all payment methods.
What is the price of the charging card or key fob, and how long does it take to receive it?
New Mobilly charging card or key fob – EUR 3.53 Delivery of the card and to the client by courier within Latvia:
- EUR 3.01 – for delivery in Zone I*
- EUR 3.62 – for delivery in Zone II*
- EUR 6.20 – for delivery in Zone III*
