It is not possible to make a payment by adding it to the phone bill; I get the answer from Mobilly that the payment was not made because the last transaction has not been successful. Why so?

To find out the exact reason, call 1859*.

The most common reasons why the last transaction is not added to your phone bill:

• The customer has changed the mobile phone operator;

• The operator has not authorized the payment by adding it to the phone bill;

• The limit of the amount set by the mobile phone operator has been reached. Information on limits can be found here: What should be taken into account when starting a payment wth the phone bill?

* The call may be subject to a charge set by the mobile operator depending on the tariff plan. You can also call +371 22001859.