Save time, skip the cashier!
Fast. Convenient. Easy. Mobilly.
Costs are the same or lower as at the ticket office
The price with Mobilly is up to 10% cheaper as at the ticket office
All-in-one service
Plan your route & buy tickets
Get the ticket on your phone
Present your ticket to the conductor in app or email
Forget about waiting in endless lines
Buying an e-ticket is much faster than in the ticket office
How to buy a ticket?
You can open the Mobilly account for free
Download the app on your phone
Enter your telephone number in the app. In a moment you will get a text message with a password. Enter it in the app and your account is registered!
Add your bank card
Add your bank card to Mobilly and buy train tickets without supplementing your Mobilly account*. The ticket price will be deducted immediately from your bank card. *When adding a bank card for the first time on the home page, you need to supplement your Mobilly account for a minimum amount of EUR 2.50.
Frequently asked questions
How can I get a discount on electronically sold train tickets?
The train ticket prices posted on the Mobilly application or the website have already been calculated with a discount applicable to electronically sold tickets. Additionally to these discounts, “3+ Family” 50% or 90% discount is also available on the same purchase.
What discounts are available on train tickets?
For tickets sold through the Unified Ticket System:
With the gradual introduction of the unified public transport ticketing system, the discount for tickets purchased electronically for all routes on the Riga-Tukums, Riga-Skulte and Riga – Sigulda – Valga railway lines is changing – train tickets for those lines cheaper via the Mobilly application.
• 50% or 90% discount – when buying a ticket with a 3+ Family Card or Family of Honour Certificate.
• Free ticket – ticket with 100% discount – these tickets can only be purchased at train passenger carrier “Vivi” ticket offices and on the train at the conductor’s controller.
For tickets not sold through the Unified Ticket System:
• 5% discount applies to all train tickets available electronically – one-way ticket, baggage ticket, as well as the tickets already subject to other discounts, including “3+ Family” ticket with 50% or 90% discount and baggage ticket. This discount does not apply when buying the ticket at the counter.
• 10% discount – from 15 January 2020, electronically sold one-way tickets with a fare from 2.50 euros (inclusive) are subject to a 10% discount, whereas for e-tickets, the price of which is lower than 2.50 euros, the discount remains at 5%. This discount does not apply when buying the ticket at the counter.
• 50% or 90% discount – when buying a ticket with a 3+ Family Card or Family of Honour Certificate.
• Free ticket – ticket with 100% discount – these tickets can only be purchased at train passenger carrier “Vivi” ticket offices and on the train at the conductor’s controller.
Can I have the money returned for the train ticket bought?
In accordance with the amendments made by the Cabinet of Ministers Regulation No. 599 “Procedures for Provision and Use of Public Transport Services”, which came into force on March 4, 2016, you can return a train ticket if there are more than two hours left until the departure of the trip. The amount that can be refunded is 75% of the ticket price.
To have the money returned for train tickets bought, send an email to [email protected], indicating the phone number from which the ticket was bought, route, trip and time, as well as the reason for returning the ticket, or call us at 1859*.
* The call may be subject to a charge set by the mobile operator depending on the tariff plan. You can also call +371 22001859.
The company I work for has signed a contract with Mobilly. Can I buy a train ticket as a private person?
Yes, you can. Although the phone number is added to the Company Account, you can also pay for all services as a private person. After selecting the desired trip, press the BUY button and you will be able to select PRIVATE ACCOUNT option.
I want to buy a train ticket from the Company Account, but it fails. What should I do?
To clarify the reason, call 1859* or 22001859.
The most common reasons for failing to buy a train ticket are the following:
• the company has denied getting train tickets from Mobilly account,
• The company has limited the time it takes to get train tickets by allowing them to be bought on specific days and times.
• The credit limit for the Mobilly account has been reached
• Mobilly Account is blocked
• The phone number from which you want to buy the ticket is not added to Mobilly account.
* The call may be subject to a charge set by the mobile operator depending on the tariff plan. You can also call +371 22001859.