We recommend you to buy tickets based on your driving habits, and do not purchase tickets that you are unlikely to use. However, if code tickets have been purchased, but it is not possible to use them within 3 months from the moment of purchase, an application must be submitted to SIA “Rīgas satiksme” for a refund, indicating the customer’s identification code and/or mobile phone number, as well as the bank account number, if you want to receive the refund by bank transfer. The application can be submitted to one of the “Rīgas satiksme” customer service centers or by sending it signed with a secure electronic signature to [email protected].