Payment for parking | Mobilly

Drive & pay by phone

Forget about the parking meters

Pay via mobile app, in the comfort of your car seat

Only pay for the time you park

Use the app to pay for exact parking duration

Remote management

Extend your park time right from your

Enjoy the excellent service

If you have any questions, call Mobilly customer service - we will help you!

Frequently asked questions

What kind of notifications does Mobilly send?

Mobilly usually sends the following messages daily:

 

1) response notifications from Mobilly if

  • the payment is started by SMS or the Mobilly app,
  • the parking payment set for a certain period of time has expired,
  • the bank payment card is linked to your Mobilly account,
  • payment has been suspended.

 

2) notifications, sent to all customers every 2 hours by default to remind that parking is still being paid for and to help avoid overpayment;

 

3) alerts sent to the customer in the event that something is not done correctly when sending SMS commands or using the Mobilly app or the Mobilly account balance is coming to an end;

 

4) mandatory response and transaction notifications requested by the parking lot owner.

 

Response notifications in the app are free of charge. If the SMS commands are used instead, then customers Mobilly account is charged for each response notification.

 

Notifications to remind of an active parking are a paid service. However, the customer can choose how often to receive these notifications – from once every 30 minutes to once a day. We do advise to adjust the regularity of notifications according to customers individual habits. As experience shows, in cases where payment is not suspended in time, one such overpayment costs more than the amount spent on reminder notifications.

 

Notifications to alert the Mobilly app users are provided free of charge. On the other hand, customers who use Mobilly services by sending text messages are using a paid service.

 

The mandatory response and transaction notifications required by the service provider are a paid service.

 

The fee for individuals is 0.11 Eur, for legal entities – 0.13 Eur (VAT inculded) and this amount is charged from the Mobilly account balance.

 

If you have any further questions, call 1859 or 22001859.

 

What if I do not know what is the Mobilly tariff zone I am in?

The exact parking zone can be found on the zone map on the Mobilly app or Mobilly website.



If you park the car on the street side, in the zone of the municipal LLC “Rīgas satiksme”, then the letter of the tariff zone will be displayed on the side of the payment machine.



If you park your car on the parking lot, you will find two or three letters of the tariff zone in the parking lot on the Mobilly orange sign.



In case of questions, you can always contact Mobilly customer service by calling 1859 *.



* The call may be subject to a charge set by the mobile operator depending on the tariff plan. You can also call +371 22001859.

What is the Mobilly Tariff Zone?

This is a designation for every parking lot that can be paid on Mobilly.

The letter or letters of the specific tariff zone indicate where your car is parked and what tariff will be charged for the parking time.



If you park the car on the street side, in the zone of the municipal LLC “Rīgas satiksme”, then the letter of the tariff zone will be displayed on the side of the payment machine.



If you park your car on the parking lot, you will find two or three letters of the tariff zone in the parking lot on the Mobilly orange sign.

How to stop payment when multiple vehicle numbers are activated from the same Mobilly account?

To stop payment, send SMS to 1859 with:



STOP AUTO (where AUTO – vehicle number you want to stop payment for).

What message should I send to pay for two vehicles from the same Mobilly account?

The text of the text message does not change. A separate SMS with the vehicle number must be sent for each vehicle number.