How Mobilly Automatic parking works?
When entering the car park, the camcorders capture your vehicle’s national registration number, open the barrier and the system will start the countdown timer. When leaving the parking lot, the camera reads the car number, Mobilly checks the balance, the payment automatically stops and the parking barrier opens, allowing you to leave the parking lot.
Drive to the barrier
Camera reads car number
Park your car into parking place
How to pay for Mobilly Automatic parking?
Choose a tariff zone
Add your car for Automatic payment
You are registered. In the future everything will happen automatically.
About Mobilly Automatic
On a daily basis, I use a variety of EuroPark products, such as discount cards, QR code discounts, a short-term subscription, or a prepaid card, how do I use them in Automatic zones?
If you want to use any of these EuroPark products, you will not be able to pay with Mobilly, because the use of these products in Automatic zones is currently not possible. Remember to manually switch off the Automatic payment before entering the parking lot.
You can turn off the Automatic payment in the app by going to the My Cars section of the settings. By pressing on the pencil at the respective vehicle number, open the Automatic Parking Settings section and press on the list of automatically paid zones, where you can deactivate Automatic use in the particular car park. You can also call 1859*, Mobilly customer service will help you.
If next time in a particular Automatic zone you would like to pay with Mobilly, do not forget to turn the automatic payment back for this vehicle.
* The call may be subject to a charge set by the mobile operator depending on the tariff plan. You can also call +371 22001859.
I have a subscription to one of the parking lots in the Automatic zone, what to do?
Note that the subscription is usually made for a person, not a vehicle number, so pay close attention to whether your vehicle is linked to Automatic payment. You can turn off the automatic payment in the app by going to the My Cars section of the settings and pressing on the pencil at the relevant car number. In order not to do Automatic payment with Mobilly for your chosen car, in the section Automatic Parking Settings press List of Automatic parkings and remove the check mark from the given zone.
You can also call 1859*, Mobilly customer service will help you!
* The call may be subject to a charge set by the mobile operator depending on the tariff plan. You can also call +371 22001859.
How do I disconnect a vehicle number from Automatic Payment?
On Mobilly application, in the upper right corner, by pressing on 3 dashes you will see your Mobilly account settings. Press on My Cars, find the particular vehicle number and press on the pencil icon.
Under Automatic Parking Settings, by pressing the green button next to the indication Enable Automatic Payments, the button will become gray – it means the vehicle number is disconnected from the automatic payment of the Automatic zone.
In Automatic Parking Settings, you will be able to turn the vehicle’s Automatic payment on and off, as well as change the account from which you will be charged if your phone number is also allowed to pay from any Company Account.
I’m a Company Account user. From which Mobilly account will the payment start upon entering the Mobilly Automatic zone?
In Mobilly Automatic zones, you can set for each vehicle separately from which account (private or business) the payment will start primarily. You can do this in the specific description of the Mobilly Automatic zone at the vehicle number or under My Cars.
Which Mobilly zones currently have Automatic payment available?
Currently, Automatic operates in the zones of JTA un JTO (“Jaunā Teika”), GER (Gertrudes Street 15/17) and RIX (Riga International Airport).