How can I buy a museum ticket using Mobilly app?
Download the app or update to the latest version. In the menu bar, click on "Other" and select "Museums and Exhibitions". Choose the museum you want to go to and buy a ticket. You will need to show the QR code ticket at the entrance to the museum.
In which museums can I buy a ticket with Mobilly?
You can find a list of all museums here or in the Mobilly app in the section "Other", "Museums and exhibitions".
How long is the purchased museum ticket valid?
A purchased museum ticket is valid for 3 months. The museum ticket is activated when it is scanned at the entrance by a museum employee.
How and when is the purchased ticket checked?
The museum ticket is checked when a museum employee scan it at the entrance.
Can I buy multiple tickets at once?
Yes of course. Up to 9 tickets can be purchased in one purchase.
Is it possible to get discounts for certain groups of people when buying museum tickets with Mobilly?
Yes, it is possible to buy both full-paid and discounted museum tickets in the Mobilly app, for example, for students, pupils, seniors.
How can I cancel my purchased ticket?
The purchased ticket can be canceled within 24 hours after purchasing the ticket by calling 1859 or writing an e-mail to [email protected]
Are there any Covid-19 restrictions on going to the museum?
Before going to the museum, please read the current epidemiological safety conditions on the museum's website or contact the museum by phone.