Permits in parking lots
In which parking lots can I buy monthly permits?
If it is possible to buy a monthly permit in the parking lot, the information about it will be indicated in the Mobilly app in the description of the parking lot.
How can I buy a monthly permit?
You can do this quickly and easily in the Mobilly app. In the app open the parking lot where you want to buy a permit, click "Buy a permit" and follow the instructions in the app. If the possibility to pay for the permit is not indicated in the description of the zone, it is not possible to buy a permit in this parking lot.
Do I need some kind of proof that I have a permit?
The permit will be on the phone. No card or other proof is required.
Can I use one permit for multiple cars?
Parking spaces are different, with different solutions. In parking lots that use a number recognition system, it is possible to add several cars to one permit. With a permit, only one of the cars can be parked at a time. In parking lots without such a system, the permit is linked to the car number. In situations where it is still necessary to change the car number in these parking lots, call 1859.
How long is the permit valid?
Different types of permits are available in the parking lots - for 7 days, a month, etc. The permit is valid for the selected period from the moment of payment.
Is it possible to cancel my permit?
Contact our customer service for the possibility of canceling your permit by calling 22001859. We will check the type of permit you have purchased and we will contact the owner of the parking lot about the possibilities of cancellation.
Is it possible to purchase a permit from a company account?
It is possible. If you already have a Mobilly company account, you can purchase a permit by opening the parking lot in the app where you want to buy a permit, click "Buy a permit", follow the instructions in the app and select payment from the company account. If your company does not have a Mobilly company account, then it is necessary to conclude an agreement. More information can be found here.
Why it’s easy to buy a permit in the Mobilly app?
The app makes it easy to monitor your permit expiration, settings and make any changes you need at any time. In parking lots with a number recognition system, one permit can be used for several cars, as well as automatic renewal of the permit is possible.